br789 Privacy Policy

br789 ("we," "us," "the Operator") is committed to protecting the privacy and personal data of every individual who visits our website, registers an account, or uses any service provided through the br789 platform. This Privacy Policy applies to all data collected through https://br789.bid and any associated services, including our casino games, sportsbook, customer support channels, and promotional communications.

This Privacy Policy should be read alongside our Terms & Conditions, which together form the complete agreement governing your relationship with br789. By using br789, you consent to the data practices described in this document. If you do not agree with this Privacy Policy, please discontinue use of the platform immediately.

br789 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with our platform, and from third parties such as payment processors and identity verification services.

br789 does not knowingly collect sensitive personal data such as religious belief, political opinion, or health information, except where age or identity verification documents incidentally reveal such information and are processed solely for verification purposes.

br789 processes your personal data for the following purposes:

• Account creation and management: to register, authenticate, and maintain your br789 account;
• Identity and age verification: to confirm you are 21 years of age or older and to satisfy KYC obligations under our gaming license;
• Transaction processing: to process deposits, withdrawals, and bet settlements through JazzCash, EasyPaisa, bank transfer, or card payment;
• Fraud prevention and security: to detect and prevent fraudulent activity, account takeover attempts, and money laundering;
• Customer support: to respond to your queries, complaints, and support requests via Live Chat or email;
• Responsible gaming: to identify patterns that may indicate problem gambling and to apply self-exclusion or deposit limit requests;
• Regulatory compliance: to meet record-keeping and reporting obligations under our gaming license;
• Service improvement: to analyse aggregated, anonymised usage data to improve platform performance and game selection;
• Marketing communications: to send promotional offers where you have provided consent, as described in Section 12 of this policy.

br789 processes your personal data on the following legal grounds:

• Contractual necessity: processing required to perform our agreement with you under the br789 Terms & Conditions, including account management and transaction processing;
• Legal obligation: processing required to comply with KYC, anti-money laundering, and gaming license reporting obligations;
• Legitimate interest: processing necessary for fraud prevention, platform security, and service improvement, balanced against your privacy rights;
• Consent: processing for optional marketing communications, which you may withdraw at any time.

br789 shares personal data only where necessary and only with the following categories of recipients:

• Payment processors: JazzCash, EasyPaisa, and partner banks (HBL, UBL, Meezan Bank) to facilitate deposits and withdrawals;
• Identity verification providers: third-party KYC services used to validate CNIC and Passport documentation;
• Gaming license regulator: our licensing authority, where required for compliance audits or regulatory investigations;
• Fraud prevention services: specialist providers used to detect coordinated fraud or multi-accounting across the gaming industry;
• Legal authorities: law enforcement or judicial bodies where required by valid legal process.

br789 uses cookies and similar tracking technologies to operate the platform securely and to understand how players interact with our games and betting markets.

6.1 Types of Cookies Used

• Essential cookies: required for login sessions, security, and core platform functionality. These cannot be disabled without affecting platform usability;
• Performance cookies: used to understand how players use br789, allowing us to improve game loading speed and overall platform performance;
• Preference cookies: remember your settings such as preferred language or display options;
• Analytics cookies: aggregated, anonymised data used to understand traffic patterns and feature usage across the platform.

You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies may prevent you from logging in or using core br789 features.

br789 implements a multi-layered security framework to protect your personal and financial data:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and br789 servers;
• Encrypted storage of sensitive identity documents with restricted internal access permissions;
• Password hashing using bcrypt with unique salts — passwords are never stored in readable form;
• Mandatory two-factor authentication (2FA) available for all accounts, strongly recommended for all players;
• Continuous monitoring for unauthorised login attempts and suspicious account activity;
• Regular internal security audits and penetration testing of platform infrastructure.

While br789 takes extensive measures to protect your data, no system can guarantee absolute security. You play an important role in protecting your own data by maintaining strong, unique passwords and never sharing your login credentials or OTP codes with anyone.

br789 retains personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including satisfying legal, regulatory, accounting, and reporting requirements.

• Account and KYC records are retained for a minimum of 5 years following account closure, in line with anti-money laundering regulations applicable to our gaming license;
• Transaction records are retained for the period required under our licensing authority's financial record-keeping rules;
• Customer support communications are retained for 24 months to support quality assurance and dispute resolution;
• Marketing consent records are retained until consent is withdrawn, plus a reasonable period to evidence compliance.

Following the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with you.

Subject to applicable law and our regulatory obligations, you have the following rights regarding your personal data held by br789:

• Right of access: request a copy of the personal data br789 holds about you;
• Right of rectification: request correction of inaccurate or incomplete personal data;
• Right of erasure: request deletion of your personal data, subject to our legal retention obligations described in Section 8;
• Right to restrict processing: request that br789 limit how your data is used in specific circumstances;
• Right to data portability: request your data in a structured, commonly used format where technically feasible;
• Right to object: object to processing based on legitimate interest, including direct marketing.

To exercise any of these rights, please contact br789 support at [email protected]. We will respond to verified requests within 30 days. Please note that certain requests, such as full erasure of KYC data, may be limited by our ongoing regulatory record-keeping obligations.

br789 requires all registered users to confirm they are 21 years of age or older and to complete identity verification using a valid CNIC or Passport before withdrawal. Data collected through this age verification process is used solely to confirm eligibility and is processed in accordance with the security measures described in Section 7.

If br789 becomes aware that an account has been created by an individual under 21 years of age, the account will be immediately closed, all associated personal data handling will cease for gaming purposes, and any deposited funds will be returned in accordance with our Terms & Conditions.

br789 operates under an internationally recognised gaming authority license, and certain data processing activities — including identity verification, fraud detection, and infrastructure hosting — may involve the transfer of personal data outside Pakistan to jurisdictions where our service providers or licensing authority are located.

Where personal data is transferred internationally, br789 ensures that appropriate safeguards are in place, including contractual data protection obligations imposed on all third-party processors, to ensure your data continues to receive a comparable standard of protection regardless of where it is processed.

With your consent, br789 may send you promotional communications regarding bonuses, new game releases, PSL cricket betting promotions, and platform updates via email, SMS, or push notification. You may withdraw your marketing consent at any time by:

• Adjusting your communication preferences within Account Settings;
• Using the unsubscribe option included in promotional emails;
• Contacting br789 support directly at [email protected] and requesting removal from marketing communications.

Withdrawing marketing consent does not affect br789's ability to send essential service communications, such as account security alerts, KYC requests, or transaction confirmations, which are necessary for the operation of your account.

br789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players by email at least 7 days before taking effect, or displayed prominently on the platform upon next login.

The effective date at the top of this document indicates when the current version came into force. We encourage you to review this Privacy Policy periodically to stay informed about how br789 protects your personal data.

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the br789 data protection team:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week, via the br789 platform dashboard
• Support Hours (human agents): 9:00 AM – 3:00 AM Pakistan Standard Time (PKT)

This Privacy Policy was last reviewed and updated on 1 January 2026. We thank you for trusting br789 with your personal information and remain committed to protecting it at every stage of your journey on our platform.